Terms and Conditions

Payment And Ordering Info

We accept Visa and MasterCard.

We reserve the right to have a customer service representative verify any orders over $100. This verification will occur over email from info@komezart.com

Gift Certificates

Gift certificates are available for purchase! Contact us directly at info@komezart.com to purchase and receive a downloadable file by email. 

Shipping and Delivery

We offer shipping and delivery options within Kigali city limits. Purchases under $100 have a flat delivery rate of $5; purchases over $100 have a flat delivery rate of $10. Please include necessary details on your location, and your phone number, so our delivery team can find you! International Shipping will be launched soon. Please contact us by email on info@komezart.com if you have specific shipping requests. 

Delivery takes between 7 - 10 days. A customer service representative will contact you directly to confirm the details of your delivery. 

Return and Refund Policy

We will refund any original painting (work on canvas) that is in resell-able condition, within 7 days of delivery, subject to a 25% restocking fee. All returns must be accompanied with a copy of your invoice and reason for return. Customer is responsible for return-shipping charges. Credit card refunds will take approximately 14 business days from the time we receive your return. Please contact us by email at info@komezart.com to request a return.

Unfortunately we can not honor refunds or returns of print reproductions.

Disclaimer:

Artists retain the copyrights to their original artwork creations. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content, nor may you transmit it or store it in any other website or other form of electronic retrieval system.